Frequently Asked Questions

Questions you've asked, with all the answers you need to know.

For events like weddings and corporation functions, to your everyday orders. Everything you need to know located in one place!

If you don't find the answer you're looking for please contact us.

Wedding FAQ's

 

1.

How far in advance should I book my wedding?

     Wedding receptions will typically book anywhere from 5-12 months in advance. This doesn't mean that we can't take anything outside of this time frame. However during prime wedding season and the holidays, weekends tend to book up rather quickly. A deposit will reserve your date with us, so we suggest doing so quickly after you have arranged for a venue.

2.

Do you have a menus and pricing you can send?

     You can find as much information as we can give you by clicking on the weddings tab. The details you find here should assist you in the  beginning stages of choosing if we are the right fit for your wedding. Once you have reviewed those details, we suggest contacting us to set up a consultation (it's free!) to get a precise quote tailored to your specific needs and wants. 

3.

Can I make changes to the menu or customize it?

     Absolutely! We love to help create special customized menus. Some of our favorite compliments have come from guests saying how different the food selections were. If you have an idea in mind, don't hesitate to ask. Our event planners will do everything possible to make your menu a reality!

4.

What about tent and house weddings on private property, do you cater those?

     Yes! We are available to cater wedding receptions at private residences, whether it be a tent, or barn, or inside your home. Sometimes there is a lot more involved in planning those types of receptions, so let our event planners help with the details!

5.

Do you charge a cake cutting fee?

     No. Our service charge covers all aspects of the service including helping cut and plate your wedding cake.

6.

Do you provide tastings?

     Yes. We provide one complimentary tasting once you have signed the contract. We ask that all tastings be booked with about 4-5 days notice, as to ensure all menu items can be prepared. Tasting menu items before signing a contract is possible for a small charge.

7.

Is gratuity included?

     Gratuity is not included in your proposal (unless directed so by our customers). They are however, graciously accepted for service that has met or gone above exceptions. Gratuities are split between all staff that had a hand in the preparing and executing your order. 

8.

Can you provide rental items?

     Yes. From linens and napkins to china and flatware, we can do it all. And if we don't have it, we can always make arrangements through one of our partner vendors who does. Any rentals items arranged though us, will be brought in and setup for your event.

9.

What venues do you cater to?

     We cater to a huge variety of venues in and around the area. We like to stick to about a 50 mile radius. If the venue you are looking at allows in outside catering, then we should be able to help you!

10.

What is the caterer's fee?

     Many of the venues in and around the area require a commission for use of their facility or kitchen equipment. Each venues fee may vary, but when you meet with our event planner, all caterer's fee will be explained and told to you up front. Additional questions about the fees can be inquired about through the venue itself. 

11.

Does the staff wear uniforms?

     Yes! We have 2 options available. From a more casual look; with black pants and black polo shirts, to button-down white shirts and black vests with long black aprons. Our top notch, well trained staff are always professional, neat, and ready to help!

12.

How many servers will be at my wedding?

     Our rule of thumb is 1 staff member per 25 guests on buffet meals. For plated, family style, or multi-course meals we figure 1 staff member per every 15-20 guests depending on how complex the reception is. 

13.

Can you provide vegetarian and special dietary needs?

      At Perfectly Seasoned, we do our best to accommodate all guests with any particular dietary restrictions. As well our menus contain numerous options that are vegetarians and can accommodate a variety of restrictions your guests may have. Our event planners will guide you through the menus to show you which items would best suit your needs.

14.

Do you have children's pricing?

     Yes, children 3 to 10 years old are half price of the adult meal. Children age 2 years old and under are free, however must be counted for seating purposes.

15.

Do you offer a discount if I book my rehearsal and wedding day with you?

     Yes! We offer a "multi-event" discount when you book more than one event during your celebration. We do rehearsal dinners, bridal showers, day after brunches, and so much more! 

16.

What is required to reserve you to cater our wedding?

     Once you have had a chance to set up an appointment and meet with one of our event planners, you will receive a proposal. The proposal is based on all the initial numbers and details we discuss. Based on this proposal a 15% deposit will be due, along with a signed copy of our contract. The deposit made is applied towards your balance in the end.

17.

Can I make additional payments?

     Absolutely. You are welcome to make as many payments as necessary. At Perfectly Seasoned we want to make it as easy on you financially as we possibly can. The only thing we ask is that your balance not be paid in full until all final numbers have been turned in and all miscellaneous changes have been made.

18.

When are final guest count numbers due?

     We ask that all final numbers come in no later than 2 weeks prior to the wedding. This will allow for us to make the appropriate changes to your proposal and get you the final balance. After 2 weeks no changes can be made to your guest count, so we suggest putting an RSVP date on your invitations of a month prior to the wedding to allot for anyone who forgets. We all know someone like that!

19.

When is the balance due in full?

     Your final balance should be paid in full no later than 4 days prior to your wedding. 

20.

What types of payment do you accept?

     We accept all forms of payment, cash, checks, and all major credit cards. However deposits can only be made in the form of cash or check.

21.

What is your cancellation policy?

     We understand that sometimes unforeseen things come up and happen. Initial deposits are non refundable, however we are willing to refund additional payments made as long as the wedding is cancelled 6 months or more in advance. Any payments made after 6 months are forfeited. 

Corporate FAQ's

 

1.

How far in advance should I book our event?

     Corporate events don't require as much lead time. Something like an everyday luncheon can be booked in as little as 48 hours. Larger scale events like company picnics, holiday parties, etc. may want to be booked with more notice as all orders are based on availability. During certain seasons, some days book up quickly and may not allow for us to take additional orders.

2.

Do you have a menus and pricing you can send?

     You can find all our menus by clicking on the menus tab. The details you find here should give you ideas of what we offer for a variety of meals and events. If you are looking for something more customized feel free to contact us and we would be happy to tailor something to fit your specific event needs.

3.

Where can you cater at?

     For corporate events the location may vary depending on the feel of the event. If you are doing a company picnic, you may decide to have it at a local park or venue in the area that offers outdoor seating. For holiday parties you can do a couple of things. Save money by having us cater in house, in your break room, or maybe you book a local venue and invite employees to bring a date or spouse. Whereever your event is, at Perfectly Seasoned we do our best to bring the food to you!

4.

What is the charge to have staffing on-site?

     We charge an service fee for having staff on-site. However if there is not as much involved in the service portion, we sometimes offer a per staff member charge with the minimum being 2 staff members. When speaking with an event planner, ask what they think would best suit your needs.

5.

What do you charge for delivery?

     All local area delivery is $15 from 6 am to 6 pm. Out of town delivery, usually anything 25 miles or more, is $30 delivery fee. After hours delivery fees range from $30-$90 depending on location and time. Ask our event planners what the cost would be if you are unsure. However if you are getting full service and pay the 18%, delivery is included.

6.

Can you provide rental items?

     Yes. From linens and napkins to china and flatware, we can do it all. And if we don't have it, we can always make arrangements through one of our partner vendors who does. Any rentals items arranged though us, will be brought in and setup for your event, as well as torn down when the event is over.

7.

Is gratuity included?

     Gratuity is not included in your proposal (unless directed so by our customers). They are however, graciously accepted for service that has met or gone above exceptions. Gratuities are split between all staff that had a hand in the preparing and executing your order. 

8.

Can you cater different shifts at different times?

     At Perfectly Seasoned we believe that just since you work 3rd shift and take your lunch at 2 am, doesn't mean you shouldn't get a hot fresh meal like everyone else. So yes, we offer catering services around the clock. After hours catering usually enures additional charges for staffing, but we are always willing to accommodate our customers requests!

9.

When do all final menu changes have to be made?

     We ask that all menus be finalized 2 weeks prior to your event. This will allot for us to make sure we have all items requested ordered in and ready to prep for your event.

10.

What is the latest I can make changes to the number of attendees?

     1 week prior to your event. We understand there may be some circumstances our of everyone's control that doesn't always allow for this deadline to be met. But if everything can be finalized 1 week prior to you event, this will allow for us to be sure all food, rentals, etc. will be taken care of just the way you requested!

11.

Do you require a deposit for corporate events?

     Not usually. However there may be exceptions to this depending on the scale of the event. But usually just a signed agreement is all we need to proceed with a corporate event.

12.

When does our event have to be paid in full?

     Most corporate company's have a payment term varying from 14 - 30 days. Most cases we will follow these terms however, some events may require payment (or partial payment) prior to the event.

Everyday FAQ's

 

1.

When should I place my order?

     Ideally the sooner the better would be beneficial to everyone. However this isn't always possible. We do ask that a minimum of 48 hours notice be given for all new orders to ensure the food requested is in-house or can be brought in for prep.

2.

Do you have menus and pricing you can send?

     You can find as much information as we can give you by clicking on the Menus Tab. The details you find here should be able to help you when placing your order. Once you have had a chance to pick what menu best suits your needs contact us and we can get everything setup for you.

3.

What is your minimum cost or number of guests for an order?

     We ask that you have minimum of 10 people or $150 for all delivery orders. Pick ups are available for smaller orders based on availabilty. 

4.

How much does delivery and setup cost?

     All local area delivery is $15 from 6 am to 6 pm. Out of town delivery, usually anything 25 miles or more, is $30 delivery fee. Before and after hours delivery fees range from $30-$90 depending on location and time. Ask our event planners what the cost would be if you are unsure.

5.

Can I pick up food?

     Yes! If you are looking for a small order (maybe just a tray or 2) you are always welcome to place and order for pick up. We do not "stock" trays of food, so an order would need to be placed with a 48 hour notice. 

6.

What days are you available for catering?

     Monday - Friday we are available for delivery at just about anytime. Saturday delivery's should be arranged prior to 3 pm, as in the evenings we have many events/weddings that take place. Though we can make some exceptions. Pick-ups would need to be arranged prior to 3 pm as well.

7.

When do I pay for my order?

     Private customers are required to have their orders paid in full prior to pick-up or delivery. Corporate customers will be subject to the agreed upon terms.

8.

What types of payment do you accept?

     We accept all forms of payment: cash, checks, and all major credit cards. We do sell gift cards as well, so if you happen to have one of those, we will of course take that too!

9.

What happens if I need to make changes to an order I placed?

     No problem! Most people place orders weeks or even months in advance, so we know changes are bound to come up. We ask that all changes to the menu or numbers be made 48 hours before your order. 

10.

Do you include anything besides food in your order?

     Not usually. When you look at the menus, all tableware, drinks, etc. are usually an additional charge. There may be some exceptions, but it will say on the menu if there is anything else included. 

11.

What if I need to cancel an order I placed?

     We ask that all cancellations be made 48 hours prior to the order. If less than that is given, all or partial payment will be required.

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