Frequently Asked Questions
Questions you've asked, with all the answers you need to know.
For events like weddings and corporation functions, to your everyday orders. Everything you need to know located in one place!
If you don't find the answer you're looking for please contact us.
Wedding FAQ's
1.
How far in advance should I book my wedding?
Wedding receptions will typically book anywhere from 5-12 months in advance. This doesn't mean that we can't take anything outside of this time frame. However during prime wedding season and the holidays, weekends tend to book up rather quickly. A deposit will reserve your date with us, so we suggest doing so quickly after you have arranged for a venue.
2.
Do you have a menus and pricing you can send?
You can find as much information as we can give you by clicking on the weddings tab. The details you find here should assist you in the beginning stages of choosing if we are the right fit for your wedding. Once you have reviewed those details, we suggest contacting us to set up a consultation (it's free!) to get a precise quote tailored to your specific needs and wants.
3.
Can I make changes to the menu or customize it?
Absolutely! We love to help create special customized menus. Some of our favorite compliments have come from guests saying how different the food selections were. If you have an idea in mind, don't hesitate to ask. Our event planners will do everything possible to make your menu a reality!
4.
What about tent and house weddings on private property, do you cater those?
Yes! We are available to cater wedding receptions at private residences, whether it be a tent, or barn, or inside your home. Sometimes there is a lot more involved in planning those types of receptions, so let our event specialists help with the details. We can even help arrange for tents, tables, chairs, dance floors, and more!
5.
Do you provide tastings?
Yes. We provide one complimentary tasting once you have signed the contract. We ask that all tastings be booked with at least a weeks notice, as to ensure all menu items can be prepared. Tasting menu items before signing a contract is possible for a small charge. Ask our event specialists for more details!
6.
Is gratuity included?
Gratuity is not included in your proposal (unless directed so by our clients). They are however, graciously accepted for service that has met or gone above exceptions. Gratuities are split between all staff that had a hand in the preparing and executing your order.
7.
Can you provide rental items?
Yes. From linens and napkins, to charger plates and tableware, we can do it all! And if we don't have it, we can always make arrangements through one of our partner vendors who does. Any rentals items arranged though us, will be brought in and setup for your event.
8.
What venues do you cater to?
We cater to a huge variety of venues in and around the area. We like to stick to about a 50 mile radius, but have made exceptions based on availability, venue accommodations, etc. If the venue you are looking at allows in outside catering, then we should be able to help you! Unsure if we can caterer to your venue? Contact our event specialists to find out if we can!
9.
Does the staff wear uniforms?
Yes! Our staff have various uniforms to suite each event. Our top notch, well trained staff are always professional, neat, and ready to help!
10.
How many servers will be at my wedding?
Our rule of thumb is 1 staff member per 15-20 guests on buffet meals. For plated, family style, or multi-course meals we figure 1 staff member per every 10-12 guests depending on how complex the reception is.
11.
Can you provide vegetarian and special dietary needs?
At Perfectly Seasoned, we do our best to accommodate all guests with any particular dietary restrictions. As well our menus contain numerous options that are vegetarian and can accommodate a variety of restrictions your guests may have. Our event planners will guide you through the menus to show you which items would best suit your needs.
12.
Do you have children's pricing?
Yes, children under age 10 are half price of the chosen meal. However must be counted for seating purposes. Or if you prefer to have a complete meal geared just towards the tastes of the kiddos, we have a meal just for them. Separate pricing for these meals apply.
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13.
Do you offer a discount if I book my rehearsal and wedding day with you?
Yes! We offer a "multi-event" discount when you book more than one event during your celebration. We do rehearsal dinners, bridal showers, day after brunches, and so much more!
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14.
What is required to reserve you to cater our wedding?
Once you have had a chance to set up an initial consultation and meet with one of our event planners, you will receive a proposal. The proposal is based on all the initial numbers and details we discuss. Based on this proposal a 25% deposit will be due, along with a signed copy of our contract. The deposit made is applied towards your balance in the end.
15.
Can I make additional payments?
Absolutely. You are welcome to make as many payments as necessary. At Perfectly Seasoned we want to make it as easy on you financially as we possibly can. The only thing we ask is that your balance not be paid in full until all final numbers have been turned in and all miscellaneous changes have been made.
16.
When are final guest count numbers due?
We ask that all final numbers come in no later than 2 weeks prior to the wedding. This will allow for us to make the appropriate changes to your proposal and get you the final balance. After 2 weeks no changes can be made to your guest count, so we suggest putting an RSVP date on your invitations of a month prior to the wedding to allot for anyone who forgets. We all know someone like that!
17.
When is the balance due in full?
Your final balance should be paid in full no later than 4 days prior to your wedding.
18.
What types of payment do you accept?
We accept all forms of payment, cash, checks, and all major credit cards. However deposits can only be made in the form of cash or check. All payments made via credit card will incur a processing fee.
19.
What is your cancellation policy?
We understand that sometimes unforeseen things come up and happen. Initial deposits are non refundable, however we are willing to refund additional payments made as long as the wedding is cancelled 6 months or more in advance. Any payments made after 6 months are forfeited. See our Event Contract for more details. Event Contract
Corporate FAQ's
1.
How far in advance should I book our event?
Corporate events don't require as much lead time. Something like an everyday luncheon can be booked in as little as 48 hours. Larger scale events like company picnics, holiday parties, etc. may want to be booked with more notice as all orders are based on availability. During certain seasons, many days book up quickly and may not allow for us to take additional orders.
2.
Do you have a menus and pricing you can send?
You can find all our menus by clicking on the menus tab. The details you find here should give you ideas of what we offer for a variety of meals and events. If you are looking for something more customized feel free to contact us and we would be happy to tailor something to fit your specific event needs.
3.
Where can you cater at?
For corporate events the location may vary depending on the feel of the event. If you are doing a company picnic, you may decide to have it at a local park or venue in the area that offers outdoor seating. For holiday parties you can do a couple of things. Save money by having us cater in house, in your break room, or maybe you book a local venue and invite employees to bring a date or spouse. Whereever your event is, at Perfectly Seasoned we do our best to bring the food to you!
4.
What is the charge to have staffing on-site?
We charge an service fee for having staff on-site. However if there is not as much involved in the service portion, we can offer a "simple service" option. When speaking with an event specialist, ask what they think would best suit your needs.
5.
What do you charge for delivery?
Ask one of our event specialists for details. We cater 24 hours a day, so depending on the day the week, how far away the delivery is, and the time frame for delivery, will determine the charge for delivery.
6.
Can you provide rental items?
Yes. From linens, and napkins to charger plates and tableware, we can do it all! And if we don't have it, we can always make arrangements through one of our partner vendors who does. Any rentals items arranged though us, will be brought in and setup for your event. Any rentals items arranged though us, will be brought in and setup for your event, as well as torn down when the event is over.
7.
Is gratuity included?
Gratuity is not included in your proposal (unless directed so by our clients). They are however, graciously accepted for service that has met or gone above exceptions. Gratuities are split between all staff that had a hand in the preparing and executing your order.
8.
Can you cater different shifts at different times?
At Perfectly Seasoned we believe that just since you work 3rd shift and take your lunch at 2 am, doesn't mean you shouldn't get a hot fresh meal like everyone else. So yes, we offer catering services around the clock. After hours catering usually enures additional charges for staffing, but we are always willing to accommodate our customers requests!
9.
When do all final menu changes have to be made?
We ask that all menus be finalized 2 weeks prior to your event. This will allot for us to make sure we have all items requested ordered in and ready to prep for your event.
10.
What is the latest I can make changes to the number of attendees?
2 weeks prior to your event. We understand there may be some circumstances our of everyone's control that doesn't always allow for this deadline to be met. But if everything can be finalized by then, this will allow for us to be sure all food, rentals, etc. will be taken care of just the way you requested! Some exceptions can be made, but speak with your event specialist about your deadlines.
11.
Do you require a deposit for corporate events?
Full-service events will require a deposit and signed contract. However any simple delivery only orders will not require a deposit.
12.
When does our event have to be paid in full?
Most corporate company's have a payment term varying from 10 - 30 days. Most cases we will follow these terms however, most events require payment (or partial payment) prior to the event. Simple delivery only orders don't usually require payment before delivery.
Everyday FAQ's
1.
When should I place my order?
Ideally the sooner the better would be beneficial to everyone. However this isn't always possible. We do ask that a minimum of 48 hours notice be given for all new orders to ensure the food requested is in-house or can be brought in for prep.
2.
Do you have menus and pricing you can send?
You can find as much information as we can give you by clicking on the Menus Tab. The details you find here should be able to help you when placing your order. Once you have had a chance to pick what menu best suits your needs contact us and we can get everything setup for you.
3.
What is your minimum cost or number of guests for an order?
We ask that you have minimum of 15 people or $300 for all delivery orders. Pickups are available for smaller orders based on availability.
4.
What do you charge for delivery?
Ask one of our event specialists for details. We cater 24 hours a day, so depending on how far away and the time frame for delivery, will determine the charge for delivery.
5.
Can I pick up food?
Yes! If you are looking for a small order (maybe just a tray or 2) you are always welcome to place and order for pick up. We do not "stock" trays of food, so an order would need to be placed with a 48 hour notice.
6.
What days are you available for catering?
Monday - Friday we are available for delivery at just about any time. Saturday deliveries should be arranged prior to 1 pm during our peak season, as in the evenings we have many events and weddings that take place. Though we can make some exceptions. Speak with an event specialist for availability. We are closed most Sundays.
7.
When do I pay for my order?
Private customers are required to have their orders paid in full prior to pick-up or delivery. Corporate customers will be subject to the agreed upon terms.
8.
What types of payment do you accept?
We accept all forms of payment: cash, checks, and all major credit cards. Credit cards will incur a processing fee upon use. We do sell gift certificates as well, so if you happen to have one of those, we will of course take that too!
9.
What happens if I need to make changes to an order I placed?
No problem! Most people place orders weeks or even months in advance, so we know changes are bound to come up. We ask that all changes to the menu or numbers be made 48 hours before your order.
10.
Do you include anything besides food in your order?
Not usually. When you look at the menus, all tableware, drinks, etc. are usually an additional charge. There may be some exceptions, but it will say on the menu if there is anything else included.
11.
What if I need to cancel an order I placed?
We ask that all cancellations be made 48 hours prior to the order. If less than that is given, all or partial payment will be required.